This One-Time Authentication Service Privacy Notice (Privacy Notice) describes how we, OneTime-Auth.com, collect, use, maintain, share, and protect your personal information when you visit our website, www.onetime-auth.com, or contact us by email or telephone for support and also provides you with information regarding our privacy practices.
This Privacy Notice applies to personal information collected when you access and use our website or contact us by email or telephone for support. It does not apply to personal information collected in any other way.
When you apply for credit or contact a company that uses our services, that company may ask for your telephone number and may use this information to, among other things, authenticate you in order to prevent identity theft and other types of fraud. The company may then provide your telephone number to us. We will send a one-time message to you at that telephone number. If you require assistance after you receive that message, you can email support@onetime-auth.com, call (800) 809-0578, or respond with the HELP keyword. If you respond with the HELP keyword, you will then be directed to our website for support information.
For additional information about our one-time authentication service, please review our OneTime Authentication Service Terms available at www.onetime-auth.com/terms.
We do not collect personal information (e.g., information that identifies you by name) directly from you through this website.
Information Only Website. Our website provides information on our one-time authentication service and is not interactive. We do not provide online support services to consumers through our website.
Cookies and Global Privacy Control (GPC) Signals We do not deploy or use cookies on this website. We do not engage in cross-contextual behavioral advertising, so we do not take action in response to GPC signals.
Emails. If you click on our email address posted on this website, you will leave our website.
Offline Support Services. If you contact us by email or telephone for support, we may ask you for your name, the 10-digit telephone number that the message was sent to, and the day and time you received the message. We will use this information to provide assistance to you and for no other purpose. We may retain your personal information for as long as necessary to fulfill the purposes for which it was collected and, if necessary, for longer periods of time as prescribed under applicable laws or regulatory requirements or by the company that asked us to send a one-time message to you. We limit access to your personal information to those who need it to do their jobs. We use reasonable technical, administrative, and physical safeguards to protect your personal information that we maintain. At the end of its retention lifecycle, personal information is destroyed or otherwise rendered inaccessible. We take reasonable measures to protect against unauthorized access to or use of personal information in the disposal of such information.
Do Not Sell Your Data. OneTime-Auth.com does not sell your personal information to third parties for marketing or advertising purposes, and for that reason, cannot process requests to opt out of the sale of personal information.
Subsequent Messages. Unless your authentication is required by a company that uses our services in the future and you consent to receive a subsequent message, you will not receive further messages from our service.
Our website and one-time authentication service are not directed at children under the age of thirteen. We do not knowingly collect any information from children under the age of thirteen. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us as noted below.
This Privacy Notice describes how we collect and use personal information about individuals in the United States that visit our website or contact us by email or telephone for support. Our website and this Privacy Notice are not directed at residents of countries other than the United States and its territories.
We may periodically update or revise this Privacy Notice. The effective date at the top of this Privacy Notice identifies when this Privacy Notice was last published on this website. You should periodically check back for the most up-to-date version of this Privacy Notice.
If you have any questions about this Privacy Notice or our privacy practices, please email support@onetime-auth.com or call 800-809-0578.
If you have received a one-time message from us at your telephone number to facilitate an interaction with a company that uses our services (a “data controller”), you should submit your request to access or delete your personal information collected by your data controller or exercise your other rights as a consumer under certain state privacy laws to your data controller. We are generally considered to be a “data processor” or “service provider” under state consumer data privacy laws when we process personal information on behalf of another business, such as your data controller. If you submit your request to us, we may deny the request.