One-Time Authentication
  • Home
  • Support
  • Terms
  • Privacy
Privacy Policy
Effective:  08/26/25

Scope of this Policy

OneTime Authentication (OneTime-Auth.com) has created this One-Time Authentication Service Privacy Policy (Privacy Policy) to describe how we collect, use, maintain, share, and protect your personal information when you visit our website, www.onetime-auth.com, or contact us by email or telephone for support and also provides you with information regarding our privacy practices.

This Privacy Policy applies to personal information collected when you access and use our website or contact us by email or telephone for support. It does not apply to personal information collected in any other way.

OneTime Authentication Service

When you apply for credit or contact a company that uses our services, that company may ask for your telephone number and may use this information to, among other things, authenticate you in order to prevent identity theft and other types of fraud. The company may then provide your telephone number to us. We will send a one-time message to you at that telephone number. If you require assistance after you receive that message, you can email support@onetime-auth.com, call (800) 809-0578, or respond with the HELP keyword. If you respond with the HELP keyword, you will then be directed to our website for support information.

For additional information about our one-time authentication service, please review our OneTime Authentication Service Terms & Conditions available at www.onetime-auth.com/terms.

Website Data Collection Practices

When you visit our website, we automatically collect certain information, such as your IP address, browser type and operating system, the domain from which you came, the page you are viewing, and the date and time of your visit. We use this information for a number of purposes, such as for monitoring for and investigating security incidents, running analytics to understand usage, and for compliance with security standards. We do not use this information to identify you by name or combine this information with personal information you provide to us when you request assistance regarding a one-time message.

Personal Information

We do not collect personal information directly from you through this website. For purposes of this Privacy Policy, personal information is information that identifies you by name.

Information Only Website. Our website provides information on our one-time authentication service and is not interactive. We do not provide online support services to consumers through our website.

Cookies and Global Privacy Control (GPC) Signals We do not deploy or use cookies on this website. We do not take action in response to GPC signals.

Emails. If you click on our email address posted on this website, you will leave our website.

Offline Support Services. If you contact us by email or telephone for support, we may ask you for your name, the 10-digit telephone number that the message was sent to, and the day and time you received the message. We will use this information to provide assistance to you and for no other purpose. We may retain your personal information for as long as necessary to fulfill the purposes for which it was collected and, if necessary, for longer periods of time as prescribed under applicable laws or regulatory requirements or by the company that asked us to send a one-time message to you. We limit access to your personal information to those who need it to do their jobs. We use reasonable technical, administrative, and physical safeguards to protect your personal information.

Do Not Sell Your Data. OneTime-Auth.com does not sell your personal information to third parties for marketing or advertising purposes, and for that reason, cannot process requests to opt out of the sale of personal information.

Subsequent Messages. Unless your authentication is required by a company that uses our services in the future and you consent to receive a subsequent message, you will not receive further messages from our service.

Children's Policy

Our website and one-time authentication service are not directed at children under the age of thirteen. We do not knowingly collect any information from children under the age of thirteen. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us as noted below.

International Residents

This Privacy Policy describes how we collect and use personal information about individuals in the United States that visit our website or contact us by email or telephone for support. Our website and this Privacy Policy are not directed at residents of countries other than the United States and its territories.

Changes to this Policy

We may periodically update or revise this Privacy Policy. The effective date at the top of this Privacy Policy identifies when this Privacy Policy was last published on this website. You should periodically check back for the most up-to-date version of this Privacy Policy.

Point of Contact

If you have any questions or comments about this Privacy Policy or our privacy practices, please email support@onetime-auth.com or call 800-809-0578.



  • Support
  • Terms
  • Privacy
© OneTime Authentication. All Rights Reserved.